Queue

Queue (/fulfillment/queue) lists the orders that are ready to pick in your warehouse: their stock is reserved and no hold is left on them. From here you cut them into pick batches. Once work is handed out to people, the same page shows who holds which pick, and the floor’s other work in a list of its own.

The orders ready to pick

Each row is one order, with its lines, its bins, when it was placed and when it became ready. The heading counts every ready order in the warehouse, not just the page in view. Choose the warehouse in the toolbar; it is the same choice on every Fulfillment tab.

The views across the top narrow the list:

View	Shows
All orders	Every order ready to be picked.
Single-item	One line, one unit: the classic batch material.
Late	Ready for more than a day.
Mine	Orders whose pick is yours (once work is handed out).
Unassigned	Orders nobody has taken yet (once work is handed out).

On the plan that has pick profiles, + Filter → Pick profile shows one profile’s orders.

Making a batch

Create batch turns orders into a pick batch: tick the orders you want, or leave them unticked and the batch takes the first ones listed. Once the batch exists, its page opens and the floor can pick it.

When nothing is ready

An empty queue says why, with the way to each list: orders short of stock (See shortages), held (See held orders), already in a batch (See batches), waiting for their pack day where you use delivery dates, and orders at a Shopify location without a warehouse (Set up locations).

Handing out work

With Auto-assign pick tasks on (Settings → Fulfillment → Work assignment), a ready order’s pick goes to someone in the warehouse whose zones and skills fit: the people planned for picking today first, then whoever holds the least work. A pick that waits for its pack day or for a release stays in the pool until then. Zones and skills are set under Settings → Warehouses → your warehouse → Zones, stations & staff.

Once picks are being handed out, the queue adds an Assignee column and these actions:

Claim next takes the next task in the pool that fits your zones and skills, a pick or other floor work, and switches the list to Mine.
Take on a row takes that pick, and Start begins it. A pick closes when it is picked, in its batch or on the floor.
Your own unstarted work can be given back to the pool; a lead can unassign anyone’s, or give it to someone with Hand to….

Other floor work

Under the orders, Other floor work lists the floor’s tasks that are not order picks: put away, refill, move stock, count, receive, and returning cancelled picks to a shelf. It appears once there is such work or picks are handed out. Its views are Open, Mine, Unassigned and All. A task is taken and started the same way and closed with Complete; a return to shelf closes with its last scan, and a transfer plan with Mark planned.

Status	Means
Unassigned	In the pool, nobody on it
Claimed	Someone took it
Assigned	Someone was given it
In progress	Being worked now
Done	Finished
Cancelled	Withdrawn

Where the floor sees it

People on the floor do not work from this page. Floor Mode shows each person the work for where they work, one job at a time, and what they do there updates this page.