Orders
Orders (/orders) is one list, not five. Instead of a separate screen per order state, there is a single list with view tabs on top — the built-in ones plus any you save yourself.
Shopify remains the source of truth for the order itself. Floormode adds what a warehouse needs on top: whether stock is reserved, what is holding the order up, and which warehouse is shipping which part of it.
On this page
Section titled “On this page”- What you can do here
- Key concepts
- Where to next
What you can do here
Section titled “What you can do here” Views & saved views All open, Ready to ship, Blocked and Backordered in one view switcher — plus your own filters saved as a view, private or for the whole shop.
Blocked reasons Why an order is stuck, in plain words, with the missing SKUs one click away.
Order detail Fulfillments, shipments, timeline, notes, and the progress stepper with its Waiting stage.
Split, merge & edit Split in-stock from backordered, merge orders to one address, and edit lines with a preview.
Holds Apply and release holds with a reason, a note and a reference to the document you are waiting on.
Order address map A privacy-safe static map of the delivery address, rendered once a map key is configured.
Key concepts
Section titled “Key concepts”- FulfillmentFulfillmentThe part of an order that one warehouse ships together. An order split across two sites has two fulfillments; each carries its own lines, shipments and state. Read more → — the part of an order that one warehouse ships together. An order can have several.
- CommittedCommittedUnits already promised to open orders and therefore no longer freely sellable, even though they are still on the shelf. Read more → — units promised to open orders and no longer freely sellable.
- HoldHoldA deliberate block on an order, recorded with a reason, a note and usually a reference to the document being waited on. A hold is a decision, not a failure. Read more → — a deliberate block on an order, with a reason and usually a document reference.
- BackorderBackorderAn order waiting on stock that could not be reserved. When stock arrives, it is reserved for the orders waiting on it, which are then picked and packed as usual. Read more → — an order waiting for stock that could not be reserved.
- Saved viewSaved viewA list's filters, sort and columns kept under a name: only you see it, unless you tick **Share with everyone in this shop** when you save it. Read more → — a filter set kept as a tab, shared with the whole shop.
Where to next
Section titled “Where to next”- Fulfillment queue — where a released order becomes floor work.
- Stock — the per-warehouse numbers behind a short.
- Needs attention — the same problems, ranked.